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This page explains how we handle your personal information and browsing preferences while you use our platform. We know how important it is to protect your data, so we only use tracking technologies that follow the rules set by the UK Gambling Commission and the General Data Protection Regulation (GDPR). To make sure our service works as well as possible, navigation is easy, and offers are tailored to your activity, our platform uses small text files that are stored on your device. We only collect performance data and analytics from users who agree to it. You can use third-party tools for advertising and statistics, but you should never use them to send sensitive information to people who shouldn't have it. Visitors can change their browser settings to control or turn off data storage. When you first visit, consent banners will show up. These let you choose which types of tracking you agree to: essential, functional, analytical, and marketing. You can take back permission at any time from your account dashboard. These mechanisms not only help keep accounts safe, but they also help keep people from getting into them without permission and from trying to commit fraud. Retention periods vary depending on the purpose of use, but they always follow the law and industry standards. If you need more information about which files are set or need help with your preferences, you can get in touch with our data protection team through the support channels on our website.
The tracking tools used on the platform are divided into four groups: strictly necessary, analytical, functional, and marketing. Each one has a specific job to do that is in line with the user experience and the law.
Most of the time, users can control or block certain types of trackers in their browser settings, but not the ones that are necessary for the site to work. To be clear, there is a separate resource centre that has a full list of all the instruments that have been deployed, along with their providers, durations, and object identifiers.
When you visit the website, the platform starts tracking your device right away. These elements come from both first-party storage and approved third-party providers, like analytics tools and advertising partners. Each tracker can tell what browser you are using by using a unique session identifier and, if necessary, anonymous user tokens. When you first visit, the server sends small pieces of data that are saved in your browser's storage directory. This includes session trackers (which only work while you're there), persistent records (which are kept for a set amount of time), and performance tags. You can see or change these things directly in your browser settings, which lets you delete or change your retention preferences by hand. Encryption and access controls keep these data points safe, and we follow all relevant rules, including the GDPR, the UK Data Protection Act, and others. Retention policy limits are clearly defined: session-based items are deleted right away when you leave, while persistent types automatically expire after a set amount of time, usually between 30 days and two years, depending on what they do. Only authorised personnel can see usage logs for technical support or compliance audits. To cut down on collecting data that isn't needed, only the bare minimum is put on your device. No sensitive financial or authentication information is ever stored using these methods. For precise control, users are encouraged to adjust preferences within the dedicated consent management interface, where settings can be updated or revoked at any time.
Users can actively control the collection of browsing identifiers through dedicated settings. You can get to the privacy controls from any page footer to customise your experience. Go to the "Preference Centre" to choose which scripts you want to run, grouped by type, like performance improvement, traffic analysis, or personalised ads. To manage things more closely, turn on or off trackers for each category by clicking on the options. You don't have to reload the page after each change for it to take effect. If automatic consent banners show up, you can always go back to the "Preference Centre" to look over or change your choices. For a year after making a choice, it will still be valid. After that, renewal prompts will show up. Browser-specific controls add another layer of oversight for those who want it. You can delete or limit stored identifiers in the privacy or security menus of popular browsers like Chrome, Firefox, and Safari. This lets you remove them all at once or one at a time. If you turn off some trackers, you might not be able to use some features that are specific to you, like remembering your language or suggesting content. You can stop agreeing to personalised identifiers at any time by going to your dashboard and clicking "Revoke Non-Essential." This will immediately stop all processes that aren't needed, but it will keep the trackers that are absolutely necessary for safe authentication and transactions running. You can also send a written request for preference history or removal through the customer service channels listed in the "Contact Preferences" section. Check the preference module for updates on a regular basis, as regulatory changes may add new ways to give consent or new option categories. By quickly updating your choices, you keep control over your web environment and the metadata that goes with it.
Following the rules of GDPR and other similar laws is the only way to handle personal data. Every step—collecting, processing, storing, and securing data—follows rules set by the industry. Browsing technology can store unique identifiers like IP addresses, device specifications, browser type, language settings, user IDs, and timestamps of interactions.
Tracking files that are stored in your browser have a big effect on how you use our gaming platform. These files do a lot more than just track site traffic. Once turned on, they let you customise how each session works, so that your profile automatically loads language settings, display preferences, and personalised promotions. Advanced tracking methods improve account security by spotting strange login attempts. When activity changes from your normal patterns, you get immediate notifications and are forced to log out. This protects your account from unauthorised access. Real-time session storage also helps keep gameplay going smoothly by automatically restoring interrupted bonus rounds or reloading unfinished deposits. Behavioural data aggregation helps our marketing strategies by creating personalised campaign offers. Instead of generic ads, users get targeted incentives based on how they interacted with the site in the past. This makes bonuses more relevant and pop-ups less annoying. This data-driven method keeps the interface clean and makes it more likely that exclusives will match your favourite games and deposit patterns. Synchronisation mechanisms connect sessions across smartphones, tablets, and desktops for users who use our services on more than one device. This single experience keeps loyalty points, friend referrals, and participation in time-limited tournaments consistent, no matter what device you use. All progress made in the game stays the same between logins, which makes it easier for both casual and frequent players to manage. Allowing session-based storage files is the best way to navigate. Disabling some files may make things less useful, like losing the ability to auto-fill payment methods or having to fill out consent forms over and over again. However, user account dashboards offer granular adjustment options that help users comply with both local laws and their own privacy preferences. Always check your settings to make sure you get the best, safest, and most rewarding experience possible.
You can also stop future tracking by changing your browser settings. You can block tracking files in most browsers for all sites or just for certain ones. This could limit some features of the platform, like being able to log in all the time or change the content. The settings menus of mobile browsers have similar controls, but the paths to get to them may be different depending on the operating system. If you use a dedicated mobile app to access the service, the options for removing it depend on the settings on your device. On Android and iOS, go to the app settings and look for options like "clear cache" or "clear data." These will get rid of any local data that has built up. This process might log you out or change the app's settings. Keep in mind that each device stores data separately, so you need to do these things on all of them. Deleting files you don't need often helps keep your privacy safe and gives you control over your personal information.
Integrations with partners on this gaming platform may add tracking technologies that are controlled by third-party companies. Some of these are analytics suites, ad networks, payment processors, social plugins, and tools for improving the customer experience. These elements may be able to collect information on their own about things like device identifiers, browsing patterns, session lengths, geographic locations, and usage frequencies. People often use the data they collect to make ads more relevant, make account authentication easier, improve game recommendations, stop fraud, and put together statistics. These vendors have to follow local data processing rules, like the General Data Protection Regulation (GDPR) for users from the European Union and similar rules in other places. Account holders can review third-party tool lists and change their sharing levels before data sharing begins. You can choose not to use marketing or analytical technologies, but some of the most important features, like making payments easier and stopping fraud, may depend on these integrations and may not be able to be fully disabled without limiting access to certain services.
Options for managing category purposes | Services for Analytics |
---|---|
Analysis of user interactions and performance metrics | Settings for your browser/device and consent panel |
Networks for Advertising | Promotions that are tailored to you, tracking of campaigns |
Privacy tools for the consent panel and ad platform | Plugins for social media |
Logins through social media and sharing content | On/off switches in sharing settings |
Gateways for Payments | Processing transactions and taking steps to stop fraud |
Required for providing services | Users are advised to review documentation from each third-party provider through provided links within the privacy dashboard or support section. Make sure your browser settings are up to date to meet your expectations for how personal data is handled. For more control over the tracking methods that outside services use, use privacy-focused extensions or incognito modes. |
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